Shipping Times

3-5 business days: France, United Kingdom;

5-8 business days: Germany, Italy, Spain, United States;

6-8 business days: Austria, Belgium, Czech Republic, Denmark, Luxemburg, Netherlands, Poland, Sweden;

8-12 business days: Bulgaria, Canada, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia, Slovenia.

Shipping cost

For all orders over €40.00, shipping is free.

For orders under €40.00 the shipping costs are €3.99.

Processing times

Orders are processed and shipped within 24 hours Monday to Friday. Orders placed on Saturday and Sunday will be shipped on Monday morning.

Shipment tracking

Within 48 hours of shipment, the tracking number of your shipment is generated and activated by our logistics partners. Once we have the tracking number, we immediately send you the shipping confirmation email along with the tracking information.

Couriers

Your order will be delivered via your local postal services.

Security and privacy

For payment we rely on the services of the bank and PayPal, depending on the payment method chosen, which manage all aspects relating to security and privacy via SSL and with the 3D Secure system.

Our site is equipped with HTTPS (Hypertext Transfer Protocol Secure), that is, a protocol for Internet communication that protects the integrity and confidentiality of data exchanged between computers and sites.

Payment methods accepted

The accepted payment methods are:

PayPal available in: All countries

Credit or debit card available in: All countries

Bancontact available in: Belgium

EPS available in: Austria

Giropay available in: Germany

iDEAL available in: The Netherlands

MyBank available in: Italy

Przelewy24 available in: Poland

Sofort available in: Austria, Belgium, Germany, Italy, Netherlands, Spain

All our products are covered by a 2-year guarantee for lack of conformity.

If you receive a product that has a lack of conformity that occurs within 24 months from the delivery date, we will replace the product completely free of charge.

Customer satisfaction is our first priority and we are committed to providing you with the best quality products.

However, if there is something wrong with the item you have received you can return it up to 30 days after receiving your order.